About Us

Privacy Policy

Child Aid respects the privacy of our supporters and all visitors to our website. The following describes the protection we provide regarding collection and use of the data we receive from donors and visitors to our website.

General Policy

Child Aid values our relationship with our donors and understands the importance of protecting their information whether collected through this website or sent to us via email or mail. All donor information we receive is for internal purposes only, and we take the necessary security measures to keep this information private.

Any visitor to Child Aid’s website can view it without revealing any personal information. Should you choose to share information online for the purpose of processing a donation, subscribing to our email newsletter or for any other reason, Child Aid will protect your personal information and tell you how we intend to use it.

Child Aid does not share lists or any other information concerning those who visit our website or otherwise support our work with other parties except through our Annual Report, which thanks donors by name but does not reveal the amount given. All donors can opt out of inclusion in the Annual Report simply by sending an email request to info@child-aid.org. We do not send donor mailings on behalf of other organizations. At any time, at your request, Child Aid will remove your name from our mailing list, email list or telephone solicitation list, and we will not sell, rent or trade your information to a third party.

Email Communications

When you provide us with your email address in order for us to send you our free email newsletter, you will have the option of also providing additional information such as your postal address and phone number.

Child Aid uses a third-party email service to deliver emails. This company has the ability to track ‘open rates’ and ‘click-throughs’ and uses your email address to do this. This information is used only to determine the effectiveness of our web communications. Donors are given the option of being removed from our email list at the bottom of each email. Once again, we will not sell, rent or trade your information to a third party.

Donations

When you make a donation through our website, you will be asked to submit personal information, such as your credit card information, in order for us to process your donation. This information is processed by a third-party donation processing service which uses high-grade encryption and the industry-standard https security protocol to ensure secure transactions. However, please note that perfect security does not exist on the Internet. You will know you are in a secure area of our website when a “lock” icon appears next to the URL and the URL address changes to “https.” The s means “secure.”

Contacting Child Aid

You may choose to contact us through our website using one of our online forms. Any information provided in an online form will be used to fulfill your request and respond to your inquiries.

Cookies, Web Beacons and Third-Party Software

When you visit Child Aid’s website, your Internet browser may automatically send us certain Internet-related information such as the IP address of the computer you are using. We may also use cookies and web beacons to enhance the online experience of visitors to our website and learn how visitors use our website.

Cookies are small text files websites often stored on the computer hard drives of visitors to their sites. A unique code is embedded in the text file which recognizes your computer when it returns to a website that was previously visited. Web beacons are an Internet tool that helps us determine how our website is being used such as what pages are being visited and whether you are a returning or first time visitor.

Most Internet browsers have a “help” portion of the toolbar that allows you to stop accepting new cookies, to disable existing cookies or to be notified when you receive a new cookie. However, please note that without cookies you may not be able to take full advantage of all of Child Aid’s website features.

Child Aid uses Google Analytics to help us examine data about the use of our website. Technical information described above may be gathered by Google Analytics for this purpose.

Information Sharing

As noted above, Child Aid does not sell, rent, trade or otherwise disclose personal information about our website visitors or donors, except as described here. Child Aid will share information with third-party service providers who are retained to perform services on our behalf such as donation processing. These third-party service providers are not authorized to use or disclose information except as needed to perform the services on our behalf or to comply with legal requirements. We may be required to disclose information about you if we are required to by law, in response to a request from law enforcement or other government offices or when we believe disclosure is necessary to prevent financial loss or physical harm in connection with an investigation of actual or suspected illegal activity.

Links to Other Websites

Child Aid will occasionally provide links to other websites for your convenience and information. These websites are independent of Child Aid, may have their own privacy policies in place (which we strongly suggest you review) and are not under our control. Child Aid is not responsible for the content of these websites, the products and services offered through them or any other use of these websites.

Updates to Your Information/Contact Us

You can update any of your information at any time by calling us at 503-223-3008 or emailing us at info@child-aid.org. You can also write to us at:

Child Aid
917 SW Oak Street, Suite 208
Portland, OR 97205

Updates to this Privacy Policy

Child Aid may change or update portions of this Privacy Policy at any time without prior notice. Please come back from time to time so you are aware of any changes or updates. We will change the effective date of the Policy whenever we make changes.